LAND has launched a new technical support platform designed to make it easier for customers and partners to get the most from their measurement solutions.
The platform brings together LAND’s technical knowledge in one place, giving users a simple way to search for guidance across installation, operation, maintenance and troubleshooting, as well as a wider range of support topics. Whether looking for quick clarification or more detailed support, users can access the information they need at a time that suits them.
At the centre of the platform is a searchable knowledge base, built around common questions and challenges faced in the field. Content is organised by topic, from commissioning and calibration through to software, spares and general support, helping users navigate quickly to the areas most relevant to them.
If further assistance is required, users can raise a support case directly through the platform. This provides a clear route to LAND’s technical teams, ensuring enquiries are captured, tracked and responded to efficiently.
The new platform reflects LAND’s continued focus on supporting customers beyond the point of purchase. By combining accessible information with a straightforward route to expert help, it is designed to support day-to-day operations as well as more complex technical queries.
As the platform develops, new content will continue to be added, shaped by customer needs and feedback to ensure it remains relevant and useful.
Access the new technical support platform here