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Enhanced US Service Center Ensures Performance, Value and Efficiency while Meeting International Industry Standards

Wednesday, February 1, 2023

AMETEK Land has enhanced its support for customers in the US with its state-of-the-art calibration and service facility. 

US Service CenterLocated in Pittsburgh, PA, the center is a high-temperature infrared calibration and service facility, providing inspection, calibration, certification and repair for all AMETEK Land pyrometers, scanners and thermal imagers.

Through highly trained field service engineers and in-house service technicians, customers will receive the highest standard of after-sales services as well as general maintenance and support.

The team proactively maintains products and systems to minimize downtime and maximize performance. Customers will also benefit from expert advice and skills through access to the service team, improving their knowledge in the process. 

US Service CenterCustomers of the service center will benefit from temperature calibrations accredited by ANSI National Accreditation Board (ANAB) in accordance with the internationally recognized ISO/IEC 17025:2017, an extensive calibration temperature range for infrared pyrometers, thermometers, thermal imagers and scanners as well as opacity monitor certification to US EPA Performance Specification 1, using NIST-traceable standards.

The US service center also uses National Institute of Standards and Technology (NIST) traceable standards accredited to the international standard ISO 17025 (general requirements for the competence of testing and calibration laboratories). The calibration service verifies the accuracy of the instrument by quantifying errors and reporting them in a certificate. 

US Service CenterThe benefits of certification for instruments are numerous. Firstly, quantifying an instrument’s temperature measurement errors enables the operator to apply the error data error to compensate and improve the practical measurement uncertainty. Also, performing traceable certification confirms compliance of the instrument, offering improved insight into its long-term performance, aiding process stability, improving quality, and minimizing expense.

Certification also means traceability to national and international standards - for measurements to be interchangeable, they must relate to a common standard. AMETEK Land performs measurements using the International Temperature Scale of 1990 (ITS-90) and the ISO/IEC 17025:2017 standard. 

Larry Smith, Director of US-Sales, said, “Customers can be assured that our service center technicians carry out servicing and repairs to the highest standards to ensure safety and efficiency in your process. 

“Approved and traceable certification equipment is used by fully trained technicians to carry out services, with specially manufactured standards that enable the accurate reporting of measurement uncertainties.”


For further information on how to get the best performance out of your system, and to maintain it effectively, click here